The Scope of Marketing
The
Scope of Marketing
Marketing is all about turning human needs into a
profitable business opportunity. It is
the art and science of choosing target markets and getting, keeping, and growing customers through creating,
delivering, and communicating superior customer value.
Marketers market 10 main types of
offerings:
Goods,
Services,
Events,
Experiences,
Persons,
Places,
Properties,
Organizations,
Information, and
Ideas.
A marketer is someone who
seeks a response—attention, a purchase, a vote, a donation—from another party,
called the prospect. If two parties are seeking to sell something to
each other, we call them both marketers.
Traditionally, a “market” was a
physical place where buyers and sellers gathered to buy and sell goods.
Economists describe a market as a collection of buyers and sellers who
transact over a particular product or product class (such as the housing market
or the grain market).
The marketplace is
physical, such as a store you shop in; the marketspace is digital, as
when you shop on the Internet. A metamarket is a cluster of
complementary products and services closely related in the minds of consumers,
but spread across a diverse set of industries.
Metamarkets are the result of
marketers packaging a system that simplifies carrying out these related
product/service activities. The automobile metamarket consists of automobile
manufacturers, new and used car dealers, financing companies, insurance
companies, mechanics, spare parts dealers, service shops, auto magazines,
classified auto ads in newspapers, and auto sites on the Internet.
Reference - Philip Kotler and Kevin Lane Keller. (2012). Marketing Management (14th
Edition). New York: Prentice Hall.
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